Settings

All settings are under WooCommerce → Settings → Live Order Confirmation. The tab has three sections: Main Settings, Advanced and License.

Main Settings

Setting	Default	What it does
Live Admin Order Page	Off	Adds WooCommerce → Live Order Page: an order list that refreshes by itself and rings when a new order arrives. See Live Order Page.
Keep Order Alert?	Off	The new-order sound keeps playing until someone moves the mouse, touches the screen or presses a key on the Live Order Page. When off, the sound plays once.
Ability to close the store	Off	Adds an Open / Close switch to the Live Order Page. Shown only when Live Admin Order Page is on. See Close the store.
Order Fulfillment Time	Off	When on, you give a time when you confirm an order (“ready at 18:30”). The customer sees the time on the order received page, in the confirmation email and under My Account. When off, you only confirm or reject. See With or without a fulfillment time.
Ability to deny order?	Off	Adds Reject buttons and turns on the email Cancelled Order to Customer, which is sent when you reject an order. A rejected order gets the WooCommerce status Cancelled. If the customer has already paid, refund the payment yourself.
Add data to the confirmation email	Fulfillment time, Confirmation comment	Which details the plugin adds to the customer emails: the fulfillment time, your comment, both or none.
Order received title	“We are receiving your order”	The heading on the order received page while the order waits for your answer.
Order received text	“Please wait for order confirmation.”	The text under the heading while the order waits. With Order Fulfillment Time on, the default is “Please wait for an estimated time for when your order will be ready.”

Note

The title and text above are only used while the order waits. After you confirm or reject, the page shows “Order confirmed” or “Order rejected” instead, see What the customer sees.

The default text is saved the first time you save the settings. If you later turn Order Fulfillment Time on or off, update Order received text yourself.

Advanced

Setting	Default	What it does
Allow on-hold manual payment methods	None	Lets you confirm orders that are On hold when they are paid with Direct bank transfer or Check payments. See Which orders can be confirmed.
Time before timeout	5 minutes (1–30)	How long the order received page waits for your answer. After that, the customer is asked to check their email instead.
Alert only processing orders?	Off	The Live Order Page rings only for new orders with the status Processing, not for unpaid orders that are still Pending payment. Works only with WooCommerce High-Performance Order Storage (the default storage in new stores).
Delete settings?	Off	When on, the plugin settings are deleted when you delete the plugin. Orders, order statuses on existing orders, fulfillment times and comments are kept.

License

Paste your license key from My account and click Save changes. The section shows the license status for the site and has buttons to activate and deactivate it.

• An active license gives automatic updates under Dashboard → Updates.
• To move the license to another site, click Deactivate first, or remove the site under My account.
• The plugin works fully without a license key; you just don’t get automatic updates.

Email settings

The plugin’s two emails are managed like other WooCommerce emails under WooCommerce → Settings → Emails: Confirmed Order to Customer and Cancelled Order to Customer. See Emails.